Effective date: 15 September 2026 (replaces the 28 August 2026 version — changes: new section 1A on professional advice, clarified sections 1, 7 and 10, updated contact details)
Provider: Eira Health Pty Ltd (ACN 700 811 507) ("Eira", "we", "us"), a company registered in New South Wales, Australia
Contact: hello@eirawellness.app · https://eirawellness.app
These terms are written to be read — plainly, without legal fog. They cover your use of the Eira app and our websites. By creating an account or using Eira, you agree to them. If you don't agree, please don't use Eira.
Eira is a wellness and cycle-tracking app: you record what you choose to record, and Eira organises it, shows patterns, and offers general wellbeing information and estimates built from your own entries.
Eira is not a medical device. Nothing in Eira is medical, nursing, midwifery, dietetic, nutrition, exercise or psychological advice, diagnosis or treatment, and Eira is not contraception. Using Eira does not make you a patient or client of Eira Health Pty Ltd or of anyone who reviews its content. Cycle estimates, fertile-window figures, food and movement ideas, and any AI-generated reflections, insights, plans or answers are general information only — they can be wrong, and they are never a basis for avoiding or achieving pregnancy or for making a health decision.
Nothing in Eira overrides the advice of a health professional. If anything in Eira — an explainer, a suggestion, a plan, an AI reflection, an estimate — differs from what your doctor, midwife, nurse, dietitian, nutritionist, exercise physiologist or other exercise professional, psychologist, counsellor or pharmacist has told you, follow them, and tell them what you saw in Eira. You agree to use Eira on that basis.
Food and movement. Meals, nutrients and movement in Eira are general ideas for healthy adults. They are not a diet, a treatment or an exercise prescription. Check with your doctor or an Accredited Practising Dietitian before changing what you eat, take or do — especially if you are pregnant or breastfeeding, have a health condition, a history of disordered eating, an allergy, or take medication or supplements.
Made to take to your doctor. Eira's Doctor summary and export features organise your own records so a health professional can work with them. They are there to help the appointment, not to replace it, and a professional may reasonably disagree with anything Eira shows.
If something feels wrong, see a health professional. In an emergency call 000 (or your local emergency number). Eira is not a crisis service and is not monitored in real time.
You acknowledge this notice in the app before first use, and it is always available under Account → "Eira and your health professionals".
You must be at least 16 years old. You must give accurate account information and keep your sign-in details to yourself. You are responsible for what happens under your account, and for enabling the app lock if others use your device.
Parts of Eira may require a paid subscription (for example Eira Premium and the Partner Bundle). Where offered:
Eira's partner features only share what you explicitly choose to share, and you can stop sharing at any time in the app. If someone shares with you, treat what you can see with care: it's their health information, shown to you in trust, and you must not copy, publish, or misuse it. We may suspend accounts that misuse shared information.
Everything you record in Eira remains yours. You give us only the limited licence we need to store and process it in order to run the service for you, as described in our Privacy Policy. We don't sell your data and we don't use your health entries for advertising.
Don't misuse Eira. That means: no breaking the law with it, no accessing someone else's account or data without their consent, no scraping, reverse engineering, or interfering with the service, no uploading malicious code, and no using Eira's content or AI features to harm others. We may suspend or close accounts that do these things.
The Eira app, name, logo, design, and our written wellbeing content belong to Eira Health Pty Ltd or our licensors. You may use them within the app for your personal, non-commercial use. Educational content in Eira is general information written from reputable published sources; its review status is shown in the app, and it is never tailored professional advice (see sections 1 and 1A).
Eira is under active development: features will change, improve, and occasionally break. We aim for the service to be reliable but don't promise it will be uninterrupted or error-free. We may modify or discontinue features with reasonable notice where the change is material. Your data rights — export and deletion — are described in the Privacy Policy and survive feature changes.
You can delete your account in the app (Account → Delete account) at any time; this permanently removes your account and data as described in the Privacy Policy. We may suspend or terminate accounts that breach these terms, with notice unless the breach is serious. Deleting your account does not automatically cancel a store subscription — cancel that in your store settings.
Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law or any other law that cannot lawfully be excluded. Subject to that: Eira is provided "as is"; we are not liable for decisions you make based on estimates, patterns, food or movement ideas, or AI-generated content in the app, nor for any decision to start, change, delay or stop professional care, medication, diet or exercise on the basis of anything in Eira; and to the extent permitted by law, our total liability to you is limited to re-supplying the service or refunding the amount you paid us in the 12 months before the claim arose.
These terms are governed by the laws of New South Wales, Australia, and disputes belong to the courts there — without limiting any right you have to bring a claim under the consumer protection laws of the place where you live.
If we change these terms, we will post the updated version here with a new effective date, and for material changes we will notify you in the app before they take effect.
Questions or complaints: hello@eirawellness.app · Eira Health Pty Ltd (ACN 700 811 507), New South Wales, Australia.